AiAssistant24.com
This Privacy Policy explains how AiAssistant24 (“we”, “our”, “us”) collects, uses, and protects personal data when you use our website and AI-powered services.
We are committed to complying with the General Data Protection Regulation (GDPR) and applicable data protection laws.
Digimark
Zgornje Škofije 115m
6281 Škofije
Slovenia
Email: info@aiassistant24.com
We may collect and process the following:
a) Contact Information
Name
Email address
Phone number
b) Communication Data
Call recordings (if enabled)
SMS messages
Whatsapp messages
Chat interactions with AI agent
c) Business Information
Company name
Website URL
Booking/reservation data
d) Technical Data
IP address
Browser type
Device information
Usage behavior on our website
We collect data when:
You fill out forms on our website
You request a demo or interact with our AI agent
You communicate with us via phone, SMS, or email
You use our services as a customer
We process personal data for:
Providing AI receptionist and automation services
Handling calls, bookings, and customer interactions
Improving our services and AI performance
Communicating with users and customers
Marketing (only where legally permitted)
Legal compliance and fraud prevention
We rely on the following legal bases:
Consent – when you submit your data or agree to be contacted
Contractual necessity – to deliver our services
Legitimate interest – improving services, preventing abuse
Legal obligation – compliance with applicable laws
By interacting with our system, you acknowledge that:
Calls may be recorded and processed by AI systems
Conversations may be analyzed to improve performance
Data may be stored securely for operational purposes
Where required by law, we ensure appropriate consent mechanisms are in place.
We do NOT sell your data.
We may share data with:
Cloud hosting providers
AI processing providers (voice, transcription, NLP)
Communication providers (SMS, telephony)
Payment processors
All third parties are required to comply with GDPR.
Your data may be transferred outside the EU (e.g., to US-based providers).
In such cases, we ensure safeguards such as:
Standard Contractual Clauses (SCCs)
GDPR-compliant providers
We retain personal data only as long as necessary:
Active customers → during service usage
Call recordings → minimum 90 days after which data can be removed
Marketing data → until consent is withdrawn
You have the right to:
Access your data
Correct inaccurate data
Request deletion (“right to be forgotten”)
Restrict processing
Object to processing
Data portability
To exercise your rights:
📧 info@aiassistant24.com
We implement appropriate technical and organizational measures to protect your data, including:
Encryption
Secure servers
Access control
We may use cookies for:
Website functionality
Analytics
Marketing (if consent is given)
You can control cookies via your browser settings.
We may update this Privacy Policy from time to time.Updates will be published on this page.
For any privacy-related questions:
📧 info@aiassistant24.com
📍 DigimarkZgornje Škofije 115m6281 ŠkofijeSlovenia